Angewandte Forschungsmethodik

Wirtschafts- und Sozialwissenschaften

Version 14.0 vom 28.10.2020

22M0781

Applied Research Methods

International Supply Chain Management (MSCM)

4

This course addresses the methods, tools and techniques related to Operational Excellence in order to improve the performance of processes within a supply chain facing the challenges of today’s market. Special attention will be drawn to the adoption of Lean Six Sigma. Lean is strongly focusing on lead time reduction as well as flexibility, while Six Sigma is more chasing on the reduction of variances and production of extreme high quality parts or services. The combination of these two methods can lead to a competitive advantage to other supply chains.

• Six Sigma Introduction, Framework & selected Tools:
• 1. Definition of Six Sigma (Quality, Six sigma principles & organization)
  2. The DMAIC Project Methodology
  3. Define: Identify & Launch Projects, Problem & Objective Statements
  4. Measure: Process Maps & Diagrams, Standard Deviation, MSA Introduction
  5. Six Sigma Metrics
  6. Control Charts
  7. Process Capability
  8. Design of Experiments - practice
  9. Hypothesis testing
  10. Improve: Design of Experiments - Introduction
  11. Control: Standardization & Statistical Process Control Introduction
  
  Lean Management:
  1. Defining Value
  2. Value Stream Management
  3. One Piece Flow & Ways to get there
  4. Pull Systems (Supermarket, KANBAN, VSM)
  5. KAIZEN (Continuous Improvement)

Wissensverbreiterung
Students who have studied this module successfully know:
- the common strategies, methods and tools within Lean Six Sigma.
- why Lean Six Sigma is important for your career and supply chain management in general.
- why people are the key driver to improve operational performances
- how a scientific approach can be adopted to optimize operational processes.
Wissensvertiefung
Students who have studied this module successfully know:
- the 5 Phases of J. Womack: value, value stream, flow, pull and perfection
- the 5 Phases of Six Sigma: define, measure, analyze, improve, control
- the existing methods and approaches and their differences within operational excellence
- the common tools within Lean Six Sigma including their advantages and disadvantages
- how to carry out data analyses using research and statistical techniques
Können - instrumentale Kompetenz
Students who have been studied this module successfully are able:
- to define a problem statement and project
- to create a value stream map or SIPOC
- to create a critical to quality tree
- to create a control chart
- to create a process capability diagram
- to create a cause-and-effect relation diagram
- to display descriptive statistics
- to carry out statistical testing
- to carry out a design of experiments
Können - kommunikative Kompetenz
Students who have been studied this module successfully are able:
- to discuss about several organizational and technical issues related to Lean Six Sigma
- to explain a complicated topic within Lean Six Sigma in a correct and an interesting way
Können - systemische Kompetenz
Students who have been studied this module successfully are able:
- to set priorities: to distinguish between essentials and secondary matters
- to deepen knowledge about a specific topic within Lean Six Sigma by a literature study and some practical work
- to analyse data using tools within Lean Six Sigma in order to improve performances of processes

• lecturers
• cases
• self study of literature
• presentation

keine

Buning, Gerhard

• Buning, Gerhard
• Feldmann, Carsten
• Lückmann, Patrick

5

Climbing the Mountain: Mindset, Skill Set and Toolset for Lean Six Sigma Green & and Black Belts; Dick Theisens; LSSA B.V, 2016; ISBN 978-9492240064Six Sigma for Dummies. Craig Gygi; John Wiley & Sons Inc., 2012; ISBN: 978-1-118-120354

• Hausarbeit
• Referat

1 Semester

Nur Wintersemester

Englisch