The ServiceDesk serves as the first point of contact for technical questions and problems that affect the central IT services of the university.
In addition, we forward incoming inquiries to the relevant employee group (e.g. to employees of the IT Service Center or the Faculty IT).
First-level support for the registrar's office also falls within our area of responsibility. We provide initial information to applicants and students and answer standard inquiries. Further inquiries and applications will be forwarded to the responsible clerks in the student secretariat for processing and decision-making.
In addition, documents, applications and final theses can be submitted during our service hours.
- Contact data
Telefon: 0541 969-7100
- Service times
Monday to Thursday: 8 am to 5 pm
Friday: 8 am to 3 pm
You will find us on the Campus Westerberg in the AB building right next to the main entrance (Albrechtstraße).
AB 0101 A (1st floor)
- Public transportation
The best way to get to us by bus is on line 16/17 (stop "Botanischer Garten").
Sometimes it is helpful to have a look at your screen using TeamViewer.
To do this, you need to run the Quicksupport file on your PC. This is an executable application. There is no installation.
After opening the file you will see an ID and a password. Please call us and let us know the data shown.