Quality and Process Management
- Faculty
Faculty of Business Management and Social Sciences
- Version
Version 1 of 17.11.2023.
- Module identifier
22M0929
- Module level
Master
- Language of instruction
German
- ECTS credit points and grading
5.0
- Module frequency
only winterterm
- Duration
1 semester
- Overall workload
The total workload for the module is 125 hours (see also "ECTS credit points and grading").
- Teaching and learning methods
Lecturer based learning Hours of workload Type of teaching Media implementation Concretization 42 Seminar Presence or online - Lecturer independent learning Hours of workload Type of teaching Media implementation Concretization 83 Preparation/follow-up for course work -
- Graded examination
- Homework / Assignment or
- oral exam
- Literature
Gadatsch, A. (2020): Grundkurs Geschäftsprozessmanagement – Analyse, Modellierung, Optimierung und Controlling von Prozess, Berlin 2020,
9. Akt. U. erw. AuflageSchmelzer, H.J.; Sesselmann, W. (2020): Geschäftsprozessmnagement in der Praxis, 9. überarb. U. erw. Aufl., München 2020
Schwarz, S., & Westerheijden, D. F. (Eds.). Accreditation and Evaluation in the European Higher Education Area. Dordrecht: Kluwer Academic Publishers.CHEPS (2008), Mapping diversity, Developing a European classification of higher education institutions, Brussels: European Commission.
Weitere Literatur und weiterführende Hinweise zusammengefasst in einem Reader.
- Applicability in study programs
- Higher Education and Research Management
- Higher Education and Research Management MBA (01.03.2024)
- Program - DAS - Higher Education and Research Management
- Certificate Program Education and Research Management DAS (01.09.2022)
- Person responsible for the module
- Kleine, Dirk
- Teachers
- Kleine, Dirk
- Pistor, Petra