Operations Management

Faculty of Business Management and Social Sciences

Version 11.0 of 05/02/2019

22M0879

Operations Management

• Business Management (M.A.)
• International Business and Management (Master) (M.A.)
• Controlling und Finanzen (M.A.)

4

The aim of this module is to introduce to a broad range of operations management concepts, within the context of Change Management and Transformation. In addition to introductory sessions which explore the characteristics of operations management strategy and systems, a number of areas provide the framework for study: Process design - including product/service, process, supply chain, layout and flow, and job design, Planning and control - including capacity, JIT/lean and quality, Thematic change programmes/philosophies.

1 Foundations
1.1 Operations Management, Innovation and Transformation
1.2 Operations Strategy
1.3 Operations Performace
2 Operations Management - Design
2.1 Process design and technology
2.2 Layout and Flow
3 Operations Management - Planning and Control
3.1 Capacity Planning and Control
3.2 ERP/MRP, Lean Synchronisation and TQM
4 Operations Management - Improvement
5 Summary

Knowledge Broadening
Students who have completed the module successfully, have a knowledge about principles of operations management in the context of Innovation and Change. Students understand the major theories, concepts and practices of operations management and are able to analyse the effectiveness of operations management practices in a wide range of organisations and sectors (manufacturing, service and public sector).
Knowledge Deepening
Students who have completed the module successfully, demonstrate a deep understanding of theoretical principles through application to organisational problems. Students are able to analyse and challenge organisational practices using systems concepts and have a deep knowledge in using the principles of operations management in the context of Innovation and change.
Instrumental Skills and Competences
Students are able to work confidently with operations management tools.
Communicative Skills and Competences
Students who successfully complete this module are able to analyze operation issues, and interpret and present the results. Students will learn to deliver MECE arguments (mutually exclusive and collectively exhaustive) and prepare convincing presentations.
Systemic Skills and Competences
Students who successfully complete this module are able to consolidate information from different areas of the internal business process and analyze it.

Exercise, seminar lecture

None

Halstrup, Dominik

• Halstrup, Dominik
• Frie, Jan
• Hofmann, Kay Hendrik
• Kaur-Lahrmann, Ravinder

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Nigel Slack, N., Chambers, S., Johnston, R. (2010), Operations Management, 6th edition, Pearson Education Limited

Brandon-Jones, A., Slack, N. (2008), Quantitative Analysis in Operations Management, Prentice Hall

Nigel Slack, N., Chambers, S., Johnston, R. (2009), Operations and Process Management: Principles and Practice for Strategic Impact, 2nd edition, Prentice Hall

Yalabik, B., Howard, M., Roden, S. (2012), The innovation game: lessons in strategy and managing operations, International Journal of Operations & Production Management, Vol. 32 Iss: 12, pp.1441 - 1459

Portfolio exam

None

1 Term

Only Summer Term

English