Quality Management

11B1770

Bachelor

German

5.0

only winter term

1 semester

The quality capability of companies shows whether they operate a successful quality management system. Successful and lasting certification as well as the economic success of the companies and directly of the employees depend on the dissemination of QM knowledge. The widespread employment of plastics and materials engineers in the field of QM also shows the great importance of this training.

Students in the "Nachhaltige Materilatechnologie und Produktentwicklung im Praxisverbund" program are supposed to work on the "Aufgabenstellung" in cooperating companies.

Basics of probability and statistics, normal-, binomial-, Poisson distribution, data evaluation and statistically based quality prediction, quality control charts, statistical test procedures, t-, F-, Chi²-test, analysis of variance (ANOVA), history and definitions of quality management, QM standards and audits, strategies for quality improvement: Quality circles, zero-defect strategies, quality and process capability, Six Sigma, organizational methods, quality control loops, total quality management methods: DoE, QFD, FMEA, SPC, ISHIKAWA, CIP, Kaizen, Poka Yoke. Quality incentives and competitions, environmental management systems, QM in medical technology.

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The total workload for the module is 150 hours (see also "ECTS credit points and grading").

Seminar: presentation of the papers

Preparation of paper: Development of solutions for the homework assignments and group feedback discussions with the lecturer, followed by preparation of the group homework assignments.

• Portfolio exam

The portfolio examination is worth 100 points and consists of a 90-minute written exam (K1.5) and three short presentations (PR). A maximum of 70 points can be achieved with the K1.5. The three short presentations are each worth a maximum of 10 points.

• Written examination as part of the portfolio assessment: see the applicable study regulations
• Presentation as part of the portfolio assessment: The short presentations last 5-10 minutes and take place in class during the semester.

Fundamentals of the Bachelor's degree program, in particular mathematics and experimental experience.

Students understand the classification of quality management in industrial organizations and the quality management methods and their application. On the basis of random measurement results, students will be able to extrapolate and predict the quality of series production using the methods they have learned (quality predictions). They can also distinguish significant influences on the quality of industrial products from non-significant influences. They have the competence to determine and apply the appropriate method(s) for solving a given task from a variety of different methods for quality description and optimization.

Students use various standard and some advanced procedures and methods to process and present quality-relevant data in the company in a structured manner in order to obtain and evaluate information and derive optimization measures. They understand quality methods and audits as instruments that can lead to quality improvement and company growth.

• Schröder, Cathrin

• Schröder, Cathrin